Last Updated: May 29, 2023
As Vivify Presets sells digital products, there is no physical shipping of goods. Once your payment is received and successfully processed, the digital product(s) will be delivered to you via email. You will receive a link to download the product directly to your computer, tablet, or smartphone.
1. Delivery Timing
Our digital products are typically delivered immediately after purchase. However, in rare cases, there might be a delay due to technical reasons. In such cases, the delivery will typically be completed within 24 hours.
2. Downloading and Accessing Products
To download and access the purchased digital products, you will need a suitable device (computer, tablet, or smartphone) and internet connection. The responsibility for having the necessary software to open files rests with you. If you are having trouble accessing the product, please contact us at hello@vivifypresets.com.
3. Confirmation
After the successful processing of your payment, you will receive an email confirmation of your order. This email will include a link to download your purchased digital product.
4. Delivery Issues
In case of any issues with downloading or accessing your purchased digital product, please reach out to our support team immediately at hello@vivifypresets.com. We will work with you to ensure that you are able to successfully download and access your product.
5. Contact Us
If you have any questions about our Shipping Information, please contact us:
- By email: hello@vivifypresets.com
- By visiting this page on our website: https://vivifypresets.com/contact